Certified by Felicity J. Lord Estate and Lettings Agents Shad Thames • May 24, 2026
Real Estate Agents & BrokersProperty Management CompanyReal Estate Agency
Here at Felicity J. Lord Estate Agents in Shad Thames we pride ourselves on being local property experts. We cover an extensive list of property services including valuations, conveyancing, mortgages plus more. As part of the UK's largest estate agency and as a leading member of The Property Ombudsman, we have a team of highly trained staff who are dedicated to helping you buy or sell a property. That means no matter what your property needs are, we can help. We'll take extra care in supporting you throughout the process. Get in touch today, we're also available for a call until 10pm.
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Certified by Felicity J. Lord Estate and Lettings Agents Shad Thames • May 24, 2026
Felicity J. Lord Estate and Lettings Agents Shad Thames
Certified by Felicity J. Lord Estate and Lettings Agents Shad Thames • May 24, 2026
Monday8:30 AM - 6:00 PM
Tuesday8:30 AM - 6:00 PM
Wednesday8:30 AM - 6:00 PM
Thursday8:30 AM - 6:00 PM
Friday8:30 AM - 6:00 PM
Saturday9:00 AM - 5:00 PM
SundayClosed
Reviews
4.8
522 reviews
5 stars
490
4 stars
10
3 stars3
2 stars3
1 star
16
LJ
Liyah Jukes
May 18, 2026
5.0
We are having a fantastic experience with Gemma as our letting agent.
She is very responsive and incredibly helpful throughout the entire process. Her communication is always very fast, and she is keeping us updated every step of the way, making everything smooth and stress-free!
I would highly recommend both Gemma and the agency!
BF
Bruna Almeida freitas
May 13, 2026
5.0
Simona has been very lovely and efficient throughout the letting process, promptly responding to our queries and providing valuable guidance.
BL
Berrached Lina
May 7, 2026
5.0
My experience with Gemma was absolutely delightful. She is a helpful, patient and hardworking woman who did all she could to help us find the perfect home! Thank you for being so helpful and patient and communicating as much! -Lina
FP
Fabi Pacani
May 7, 2026
5.0
Gemma was so amazing - sorted everything out quickly and great support throughout the process. I arrived late to a viewing because of work and she stayed just to chat everything through and have now secured a place less than 24 hours later! Super grateful for all her help (especially the late evening enquiries). Thanks Gemma!
DD
Derek Dougans
Apr 28, 2026
5.0
FJL is one of the agents I'm talking to about finding a property in the area. As ever though, it's people that make the difference and so I must mention James H in particular. He accurately remembers the detail of what I'm looking for and proactively contacts me as suitable property comes in. He's also well informed about the property, punctual and very pleasant on viewings.
Frequently Asked Questions About Felicity J. Lord Estate and Lettings Agents Shad Thames
What makes Felicity J Lord different from other estate agents?
We're rooted in London's most sought-after postcodes, combining local flair with premium presentation. Our agents live and work in the London villages they serve, so you get genuine local insight, not a one-size-fits-all approach.
How will you market my property?
Expect professional photography, engaging descriptions, standout listings on major property portals, and targeted FLINK campaigns across social media. Whether your buyer is local or relocating, we know how to capture attention and create interest - online, in-branch, and through our extensive database.
Will I be kept informed once my home is on the market?
Yes. We prioritise regular, honest communication. Whether it's feedback from viewings or market updates, you'll know exactly where things stand.
How do your fees work when selling a property?
Our fees are always agreed upfront, with no hidden costs. You'll only pay once your sale completes, and we'll walk you through exactly what's included. It's a straightforward approach, designed to give you confidence from day one.
How do I get a valuation on my home?
You can book a free, no obligation expert valuation via our webiste. Or, if you're just curious, try our instant online estimate for a quick idea of your home's value. Head to our website to get started.
What's the difference between an instant and an expert valuation?
An instant valuation gives you a rough figure based on online data. An expert valuation is more accurate - we visit your property, consider its condition, features and location, and give you a clear, realistic figure based on what's selling nearby.
Can I have more than one agent selling my home?
You can, but it's not always the best approach. Multiple listings can cause confusion for buyers and reduce impact. With Felicity J Lord, you get full exposure and a personal, committed service - without needing to instruct anyone else.
Do you offer mortgage advice?
We can refer you to Just Mortgages who offer mortgage advice. Whether you're buying your first home, moving on, or investing, we'll put you in touch with someone who can offer clear, practical advice every step of the way.
Why should I trust Felicity J. Lord Shad Thames?
Felicity J. Lord is part of the UK’s largest independent, family-owned property group with over 30 years of experience. Our expertise is built on local knowledge, decades of trusted results, and over 5,000 hours of staff training each year, so you always deal with a qualified professional. With over 100,000 five-star reviews across our branch network, we’re recognised for delivering expert advice and providing a comprehensive range of services.
What industry bodies are Felicity J. Lord associated with?
Felicity J. Lord is proud to hold membership and accreditation with trusted industry bodies such as The Property Ombudsman, SAFEagent, ARLA Propertymark’s Client Money Protection scheme, and the CTSI-Approved Code Scheme. We also subscribe to the Trading Standards Primary Authority Services. These trusted affiliations demonstrate our ongoing commitment to professionalism, transparency and the highest standards in property services.
What distinguishes Felicity J. Lord from other estate agents in London?
Felicity J. Lord agents live and work in London villages they serve, providing local insight combined with premium presentation for a tailored property service.
How does Felicity J. Lord market properties?
They use professional photography, engaging descriptions, major property portals, targeted FLINK campaigns on social media, in-branch promotion, and an extensive database to attract buyers.
Will I receive updates once my property is on the market?
Yes, Felicity J. Lord prioritises regular and honest communication including feedback from viewings and market updates.
How are Felicity J. Lord's fees structured when selling a property?
Fees are agreed upfront with no hidden costs and payable only upon sale completion, with clear explanations of what is included.
How can I get a valuation for my home?
You can book a free expert valuation through their website or get a quick instant online estimate for your property's value.
What is the difference between an instant valuation and an expert valuation?
Instant valuations provide a rough figure based on online data, while expert valuations involve a property visit for a more accurate and realistic figure.
Do Felicity J. Lord Shad Thames offer mortgage advice?
They refer clients to Just Mortgages, who provide clear and practical mortgage advice for first-time buyers, movers, and investors.
What are the opening hours of Felicity J. Lord Estate Agents in Shad Thames?
They are open Monday to Friday from 8:30am to 6:00pm, Saturday from 9:00am to 5:00pm, and closed on Sundays.
Which postal areas does Felicity J. Lord Shad Thames serve?
They serve London postal codes SE1, SE8, SE14, SE16, and the sublocality of Shad Thames.
What nearby places can I visit before or after dealing with Felicity J. Lord Shad Thames?
You can visit The Loop (Bridal shop), Sami Lebanese Deli, and Caffe Paradiso cafe for shopping and dining near the estate agent office.
Are there convenient mortgage and financial services nearby Felicity J. Lord Shad Thames?
Yes, Just Mortgages and Uswitch are nearby, offering mortgage brokerage and financial services to assist your property purchase or investment.
What leisure and hospitality options are close to Felicity J. Lord Shad Thames?
Nearby places include Anchor Tap pub, Starbucks UK coffee shop, and Butlers Wharf Tower Bridge hotel for refreshment and accommodation needs.
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